To shop online, follow these steps:
If we don’t receive confirmation from you within five business days of placing your order, we will cancel it automatically after multiple attempts to contact you.
You can request to cancel your order before it enters the shipment process. If the order has already been shipped, you may refuse delivery. We appreciate any feedback you can provide regarding the cancellation to help us improve your experience in the future.
Orders suspected of fraudulent activity or from customers with a poor order history may be automatically canceled unless prepaid.
We offer a 7-day exchange and return policy, excluding Toys, Jewelry, Swimming Gear, School Supplies, Crockery, and Baby Care Items.
Please send your return to the following address via any courier service:
594, Block-3, Karimabad Market
F.B Area Karachi Pakistan
Items must be unused, with original tags and packaging intact. Once we receive the returned items, we’ll issue you a voucher via email, redeemable on your next purchase.
For returns without a specific reason, the delivery charges are non-refundable.
Please note that items purchased online cannot be returned to any of our physical stores and vice versa, but exchanges can be made in-store with the original invoice.
Our standard delivery time is 5-7 working days after order confirmation.
We deliver across Pakistan.
Yes, we can hold your order for 3-4 days after receiving an advance payment.
Yes, you can modify your order by contacting us at the following numbers, Monday to Saturday, 12:00 PM to 6:00 PM:
Help-Line: +92 310 2690871
Yes, you can place an order by calling us from Monday to Saturday, 12:00 PM to 9:00 PM:
Help-Line: +92 310 2690871
We charge a flat delivery fee of Rs. 149/-
We accept Cash on Delivery as well as pre-payment options.
You can track your order directly through our website.
If you receive a damaged or defective item, you have two options:
